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[2022] Ubisoft no response from support team

Original Post — Direct link

I submitted case on September 27 2022 and its been almost 2 weeks with no response. Anyway to get support through chat (chat in contact us is unavailable) or phone

My issue: Whenever I try to redeem Assassin creed code (came with collectors edition) it says "The voucher code is incorrect or is no longer valid.The expiration of the code is Nov/17/22

over 1 year ago - Ubi-Havoc - Direct link

@alisumair Hey there welcome to Discussions. I am very sorry for this wait for an update to your case. Our teams are experiencing some high contact volume and are working hard to help get all cases addressed. Due to this there may be some delays, however please rest assured your case is not forgotten.

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about 1 year ago - Ubi-Keo

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[2022] Ubisoft no response from support team

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