[2022] Patch 5.1.1 crashing on PC

@drbeefmiester


Hey there Dr Beef,

I'm sorry to hear you're having issues with crashes at present

The first thing I would suggest is to attempt each step suggested here aside from those steps you have already attempted. These steps are known to resolve most of the common causes of crashing/freezing.

If after doing so you're still experiencing issues I'd then recommend opening a support case. You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you.

After you've opened the case if I can also ask you to attach two system reports to the case that will assist us in identifying any potential cause. This link explains how to generate your MsInfo and DxDiag files for us

Thanks.

Hello @drbeefmiester,

Thank you for sharing this update with us! I'm really sorry to hear that you are still experiencing freezes.

Can you please confirm if you tried selecting Nvidia Geforce Experience, then choosing Assassin's Creed Valhalla and applying the optimal setup from Nvidia for the game, by any chance?

Many thanks!

Hello @drbeefmiester,

Thank you for the update, that's fantastic news!

I'm glad that the issue has been resolved. Happy gaming and if you have any other questions or concerns, feel free to get in touch again!