Original Post — Direct link

I'm playing on PS4, have completed everything and Ravensthorpe is fully updated. After spending THREE AND A HALF WEEKS downloading update 5.10 (1.4.1) (due to glacially slow internet), I log into the game and......nothing. No yule festival, no Valka, nothing. Except another 65G update 5.12 (1.4.2). If I go to the patch notes, it shows 1.4.0 With latest update being Tombs of the Fallen.

about 2 years ago - UbiStorm - Direct link

Hey there @guest-84yPiUHR ! I'm so, so sorry to hear that your saves became corrupted after trying that reinstall of the game. The Game Team is currently investigating issues such as these, and would like some additional information. Would you answer the following questions for me?

  • Do you use Quick Resume/Switcher? Do you leave the game minimized at all, and if so, how long?
  • If you close the app and re-launch it, are you able to save again? Please specify for Quick, Auto, and Manual saves.
  • Do you own either expansions? If so does this issue only occur while playing the expansion content or do you also experience it on other maps in the game?
  • How much space is available on your PS4 storage?
  • How many total saves slots do you have? How many have the Corrupt error?


The team is also requesting a video or images of the issue as well as a video or images showing that your game is up to date.

@bielik01 Thank you so much for assisting @guest-84yPiUHR and for providing some suggestions as well!