Original Post — Direct link

So recently I've started exploring Ireland and doing a bunch of quests there, now whenever I try to use the atlas to return to England or Norway I'll crash to the desktop every single time. Anyone faced this? I tried verifying the game files, toning down the graphical presets to the minimum and nothing seems to work. As of now I'm absolutely stuck on Ireland and unable to progress through the base game main storyline. Only place I seem to able to set foot on the Isle of Skye.

almost 3 years ago - Ubi-Milky - Direct link

Hello threeducks1994 thanks for reporting this crashing issue with the Atlas you have encountered, I am sorry to hear the issue occurs when trying to return from Ireland.

How many quests have you completed in Ireland so far and does the crash with the Atlas still occur, after completing a few more main Ireland missions?

Can I also ask you what your current recorded play-through time is, so we can check how many hours you have played and how much memory you have installed in your computer?

This support article contains some of the most common fixes for crashes and it covers permissions, hardware, software, and corrupt files, that could potentially cause this. Please run through ay steps listed you have yet to try. Should these steps not resolve this issue for you, it will at least help us rule out a few potential causes of this issue. >
https://www.ubisoft.com/help?article=000061047

Please get back to us when you can on the questions above, as well as letting us know what happened after trying our troubleshooting steps. If you can also upload your save file to our cloud, it will help us investigate also, thank you.



almost 3 years ago - Ubi-Gizmo - Direct link

Hey there @threeducks1994, thanks for taking the time to get back in touch, I am glad to hear that you resolved the problem by reinstalling the game, I appreciate you sharing these steps! If you have any questions or run into any other issues, please do not hesitate to let me know.