Original Post — Direct link

Anyone had the problem where after playing the game when then trying to play it then connects to Ubisoft connect and then asks you for another activation code, EVEN THOUGH YOU HAVE ALREADY USED YOURS UP?
Frustrating to say the least.
Originally got the free standard game from buying the AMD Ryzen. It was already activated and accounts set up. It has already been played for countless hours.
Now all of a sudden, it's asking me to put in another activation code.
I know times are tough but asking people to repurchase something they already own isn't cool AT ALL!!

almost 3 years ago - Ubi-Perseids - Direct link

Hello! Welcome to Discussions!

I'm sorry that you are having trouble accessing your game and that you are being prompted to enter another activation key/code. You shouldn't need to enter a different key/code so please do not purchase the game again! We can get this figured out. 🙂

So that I can help look into this more on my end, could you let me know if you purchased the game from Steam, Epic, or Ubisoft Connect? Also, do you happen to be launching the game through Geforce Now?