Original Post — Direct link

Hi, after downloading the latest update 1.5.0, my game has been running slow, showing a blank map, and constantly loading. Does anyone know how to fix this?

about 2 years ago - Ubi-Keo - Direct link

Hi @jsm91902 I'm sorry to hear that you are experiencing issues in Assassin's Creed Valhalla after installing the latest update.

Could you please go through the Xbox troubleshooting steps then try again and confirm if that resolves the issue.

about 2 years ago - Ubi-Keo - Direct link

Hi @sencer1453 apologies for the late response.

I am also sorry to hear that you are also experiencing FPS drops after the 1.5.0 update.

Could you take a look at the PC troubleshooting article and run through all the steps listed then try again. The support article contains some of the most common fixes for crashes, freezing, FPS drops and more.

Please confirm if this resolves the issue. 

almost 2 years ago - Ubi-LadyBlue - Direct link

I'm sorry to hear you're running into the same issue @efeesh.

I'd like to have you run through any of the steps you haven't already from the guide @Ubi-Keo provided above.

If you're still running into the low FPS, please create a Support Case and attach your System Files, then update me so that I can take a better look at what's happening.

Thank you!