Original Post — Direct link

Crashed during gameplay. Seemed to crash during questline in ragnarok . If I went back in saves, it would play. Got to next quest and crashing. Right now I cant get into game. I uninstalled, reinstalled. verified files. All my drivers are updated.

about 2 years ago - Ubi-Oxavo - Direct link

Welcome to Discussions @slinkybinxs ,

We've received reports of players who are experiencing crashes during the cutscenes in the Dawn of Ragnarok expansion. Sorry to hear that the basic troubleshooting did not solve the issue.
 
The development team has been made aware of this issue and they are currently investigating it. Once additional information becomes available, it will be posted in the game's official forum here.
 
In the meantime, our teams would like to use details from your progress on Assassin's Creed: Valhalla to continue looking into the issue. Please make sure that your latest save has been added to the Cloud (it will have a cloud icon next to it). This step will allow us to use your save files for the investigation.

Could you also send us a video of this issue, please? We would also require the name of the quest that the crash occurs in.
 
We apologize for any inconvenience and thank you for your patience and understanding while we work to resolve this issue.

about 2 years ago - Ubi-Oxavo - Direct link

Hello @slinkybinxs , I am happy to hear it solved now. Enjoy the game and let us know if we can be of any help with other questions.