about 3 years ago - Ubi-Borealis - Direct link

Hello there @TheNorfolkian!

Just to let you know, I've merged your two threads about this issue together so we can keep all reports in a single thread. I've changed the title to match your most recent thread, though, as you mentioned you wanted to create a thread that addressed this issue following TU 1.3.0 and TU 1.3.1. If you'd like me to change the title again, please let me know what you'd like it to be!

Thank you for continuing to update us within this thread about whenever this issue has occurred for you, and for including videos. We've passed along all of your reports to the development team so they can take a closer look at these. We don't yet have any updates to share with you from the investigation at this stage. As soon as we have any new information from the team, we will let you know within this thread or within the News & Announcements forum.

If the team require any additional information from you, we'll reach out within this thread. In the meantime, please feel welcome to continue sharing your experiences within this thread. We will continue to pass on any new reports to the development team for further investigation.

Thanks! 😊

about 3 years ago - Ubi-Mark. - Direct link

Hello @thenorfolkian,

Thank you for sharing and I'm really sorry to hear about your experience. I can see that this issue has been reported to the development team and it's currently being looked into. Once we have an update, we will let everyone know through the patch notes.

Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.