Original Post — Direct link


I've been playing AC Valhalla on my Xbox Series X since launch and I've had a constant minor irritant. After resuming the game after it was in suspend mode, I can never access Reda's inventory or get daily quests from him unless I restart the game-thus obviating the advantage of the suspend feature. The weird thing is I can usually access the weekly challenges in the ubisoft connect menu so it's only a problem with Reda. Can you please fix this?

Thank you

23 days ago - Ubi-Froggard - Direct link

Hey @FreehandMart1

We have an ongoing investigation into the issue of the shop being empty until the game is restarted, but I'll update it to say that maybe the reports we have been seeing are due to the suspend / quick resume feature on console so that can be looked into.

I have seen other issues in games caused from this quick resume feature of the consoles too, because games disconnect from the internet whilst suspended, and obviously some in-game features need an active connection. Hopefully it's something the devs are able to find a way around, instead of having to restart the game to reconnect to these kinds of game features.

23 days ago - Ubi-Froggard - Direct link

@bielik01 Are you also using rest mode on your PS4 when you notice this happen?

23 days ago - Ubi-Froggard - Direct link

@bielik01 Thanks for confirming that. I have just reported this for both you and @FreehandMart1 happening on your consoles from using the rest mode / quick resume so it can be tested and looked into. If we need to know anything further, we'll let you know here.

23 days ago - Ubi-Froggard - Direct link

@thenorfolkian Yeah I can understand it's tedious sometimes. I like to use rest mode on the PS5 too. I only use it for single player offline games though as I've noticed an issue when using it on an online game I play (can't name names) where even if I enter rest mode at the main menu, it will cause an error to show after I play a match upon quick resuming that asks me to restart the game.

23 days ago - Ubi-Froggard - Direct link

@thenorfolkian Yeah, hopefully it will be possible to add a check for a reconnection and/or reconnect automatically. We'll let you know if we get any updates on this.

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