I'm using a ps5 platform I tried purchasing the premium starter pack using PSN card for in game purchase
unfortunately I didn't receive it I'm already at chapter 4 i was thinking i will get it if i keep on playing but i don't think its gonna happen
anybody knows how to fix this problem?
@waldo_0912 Hey there, I am sorry to hear you didn't receive your premium starter pack! Can you first tell me if your game is a physical or digital copy?
@waldo_0912 Thanks! Can you please show me an image of the back of the case?
@waldo_0912 Thank you very much for these images! It looks like this isn't a compatibility issue, so you'll need to contact Sony Support to ensure your content is delivered. Sorry for the inconvenience.
@waldo_0912 Unfortunately, I am unable to see the transactions on the backend that you've made on the PlayStation store, which is why you'd need to reach out to them. I do sincerely apologize for the inconvenience.
devtrackers.gg