Original Post — Direct link

Whenever I start far cry 6 / immortals / assassi, s creed odyseey / valhalla always asks me to reset my password (already done 7 times) and during login "one of the epic services is not available". If I log in to ubisoft via browser or app there are no problems, it only happens when I switch on and start a game

I have already reset the password 7 times
I have cleared the cache several times already (C: \ Program Files (x86) \ Ubisoft \ Ubisoft Game Launcher \ cache)
I have already uninstalled ubisoft connect and reinstalled 3 times
I have already uninstalled epic games and reinstalled
I have already uninstalled far cry 6 and reinstalled 2 times
I have already checked that the country (Italy) is the same on both epic and ubisof
I have already set both ubisoft, epic and far cry 6 as administrator privileges (ownership / compatibility / run as administrator)
I have already restarted the pc
I have already tried to access ubisoft connect first and then epic
I have already verified that ubisoft connect remembers the login on next boot

almost 2 years ago - Ubi-Oxavo - Direct link

Hello @Forney97 .

I am sorry to hear you are experiencing "An Epic Games service is unavailable at the moment" error. I can see you completed all basic troubleshooting steps, therefore please create a support case, as we'll need to get some system files (DX Diag and MSINFO) from you to look into this further.

You can also uninstall the game and install it directly from Ubisoft Connect, without launching Epic. This should help to bypass the error when launching from Epic.

Please let us know if you need any other help.