Original Post — Direct link
Hi,

I watched the Art reveal with Bosslogic, the game reveal and most of the Ubi Forward streams with a connected Twitch account and answered enough trivia questions during the stream with an account connected to Azarus yet the Bayek skin and the Axe are not unlocked for me in Ubisoft Connect. Is there a way too resolve this?

Thank you
over 3 years ago - Ubi-Woofer - Direct link
Hey christojt,

Please reach out to us using one of the methods below for this query, and provide us with screenshots showing that you had earned the rewards / were eligible and correctly redeemed the code provided to you by Azarus if possible:

- Support Case
- Live Chat
- Facebook PM
- Twitter DM

We will need to check your account and eligibility and go from there, and that should be done in private. You can check your Azarus account here in the meantime to see if you claimed the rewards correctly.

As a heads-up, you also should no longer post here in these forums, as we have moved the forums for Assassin's Creed Valhalla to our new platform here. Please post any additional questions there.