[2022] [RESOLVED] [DoR] Unable to defeat Jotun Warriors as they're aren't considered hostile | POST HERE

Hello there!

I've merged two threads together about being unable to defeat Jotun Warriors as they're considered friendly, and therefore cannot be harmed, into a single thread. I apologise if any ongoing discussion has been disrupted by this merge. Creating a single thread helps us to keep all information and updates from an investigation in an easy-to-find place.

I'm sorry to hear that a number of you are having trouble defeating Jotun enemies in-game. I've shared the reports that have already been provided within this thread to the dedicated teams for further investigation. Thanks to @TYUHYUN & @thml7 for providing videos with your reports, as this is very helpful for the investigation!

If you have been affected by this issue, would you be able to provide us with the following information:

• Are you unable to harm certain Jotun, or all Jotun?
• Which areas does this issue occur in? Please be as specific as possible, as this information will be helpful during investigation.
• What were you doing at the time (such as progressing in a quest, completing a mystery or raid, or just exploring)?
• How have you tried to damage these enemies? Has anything been successful?
• Have you tried using the "Power of Musphelheim" to defeat these foes? A number of players have reported that using this ability allowed them to harm Jotuns in the area.
• Please can you provide a video that shows you're unable to harm the Jotuns. If you can show you location in-world, that would also be helpful.

I'd recommend uploading this video to a sharing platform, such as YouTube or Google Drive, as this will allow you to post a shareable link within this thread we can take a closer look at.

@StroppyDrake500, @T3h_Reaper, @yaoyao_3026 & @AC-Bratton - Would you be able to provide us with any of the information requested above, specifically a video that shows the Jotuns cannot be damaged? We can then forward these to the dedicated teams for a closer look.

Thanks!