i bought 2300 helix but did not received any of it,
ive waited 48 hours but still nothing
i already contacted and message support,
but it says it will email me as soon as possible,
already 5 days ago but no email still, anyone has the same problem ?
Hi @mcragnar! I apologize for this delay. We are seeing a high volume of contact currently and are working very hard to get them all addressed as quickly as possible. I do see your case has been escalated to a specialist for review. Once they have any updates, they will be reaching back out to you. Thank you for being understanding in the meantime.
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