Original Post — Direct link

Ich komme nicht weiter

over 2 years ago - Ubi-Thrupney - Direct link

Hey there @imanuelbern , thanks for your post. Many thanks to @XBL_Laberbacke as well for responding, and linking @ImanuelBern to the German-language forums - I really appreciate that!

@ImanuelBern , you'll also be able to contact us directly to speak to our German-language support agents, here: https://www.ubisoft.com/de-de/help/contact

To clarify our position on this, we prefer to avoid automatic translation tools if we can, as they can lead to misunderstands. We believe it is a lot more pleasant for players to speak the language they are comfortable with, to others (either players or support agents) who speak that same language. So, with that in mind, we prefer to redirect players to the correct channels for their language. If players want to translate their posts to continue with us in English, though, that's fine too 🙂