Original Post — Direct link

I've already done all the verify, reinstall, run as admin. Reinstalling worked once, but after that one time, it stopped launching again and i can't open the game even after reinstalling and all that.

15 days ago - Ubi-oof - Direct link

Hiya @MrBluBiolet! I am sorry to hear that you're having this launching issue, and I would like to look into this further to see if I can help. First, I have a couple of questions and some troubleshooting steps to cover:

  • Are Valhalla and Ubisoft Connect installed on the same drive as your OS?
  • If not, please reinstall the game and launcher on the drive that your OS is installed on
  • End any unnecessary background processes that are running
  • Complete these basic PC troubleshooting steps


After those are completed, if this issue persists we will need to proceed through support case. To do so, please login to our support site and create a new case with your DxDiag and MSINFO files attached, that would be super helpful! Once received, an agent will be able to review your system files and follow up with you directly.