Original Post — Direct link

I pick up a copy of AC:Valhalla my add-ons with my ultimate edition and I also purchased a bundle pack items showed up when 1st played it last night all items showed next day I started up my save file was no more so no biggie soon got on made it to we’re talk to gunner get axe sharpened and afte dialogue with him went to see my add-ons and now are all gone not add-ones came with game or one bundle pack I purchase as well not here

about 4 years ago - UbiExcellent - Direct link

Hi everyone!

I'm incredibly sorry for any worry caused by this missing content. Since it seems that each of you are missing different items under varying conditions, I would highly recommend that all of you open a support ticket with our Technical Support teams in order to get individual assistance with this. Please feel free to also reach out to our Social Support teams over Twitter or Facebook if this is easier for you.

about 4 years ago - UbiExcellent - Direct link

@sam300383 Hiya! If you haven't already, please allow up to 24 hours for the order to process fully. If you are still not seeing this content in-game after 24 hours have passed but you have received a confirmation email from Sony, I would suggest reaching out to our Support teams for more direct assistance with this.