Original Post — Direct link

Hello,

Sorry for the vent. I am stuck and customer service from Ubisoft is next to nothing. Hope some one can help.

I had brought siege of Paris add on some time back. Installed and worked well. Now all on a sudden I cannot find the maps and quests in Francia. I have tried to uninstall and install via manage my content and other wise, have done power cycle on my x Box one x nothing is working. All other games works fine and for assasins creed Valhalla all the free updates like river raid etc is working well.
Just thus siege of Paris. I am going nuts.

Can some one please help ?

Some pictures attached.

about 2 years ago - Ubi-LadyBlue - Direct link

Hey @werman909!

I'm sorry you've lost access to the Siege of Paris content.

Just to confirm, you've made sure the add-on is installed?

If so, try running through this quick troubleshooting.

If you're still unable to access it, please let me know:

  • if you're playing with the original account you used to purchase and activate the game and DLC
  • if you're doing any kind of game sharing
  • if you can grab an image showing the add-on content is installed

Thank you!