Original Post — Direct link

Kara's shop is empty after 1.6.2 update. i already purchase everything there before the patch hit and it supposed to have crafting material. i tried to level up and see if the shop reset but it is not.

2 months ago - ubi-smash - Direct link

Hiya @Grand_310! If you have tried verifying your game files as well, could you confirm if your save is uploaded to the Cloud to have the team take a closer look into this?

2 months ago - Ubi-Havoc - Direct link

Thanks for getting back to us @Grand_310, I have shared your report with the game team. I have also passed along @Ambro05 @TheNorfolkian @bielik01 findings, thanks to all for uploading your cloud saves.

about 2 months ago - Ubi-Thrupney - Direct link

Heya @Ambro05 , thanks for sending this video across about Kara's shop! Sorry you've found her not to be selling anything 😞 I can see we're investigating this, and our teams have asked us to pass over any reports of the issue to help us get to the bottom of it, so I've passed on your video and report.

Sorry for this issue! Let me know if you've any questions.

28 days ago - Ubi-TheBerry - Direct link

Hey @TheNorfolkian,

The matter regarding Kara's shop has already been noted to the team.

In the meantime, you should still be able to purchase mats in other shops.

When more news is available, we'll share it here.

Thank you!

27 days ago - Ubi-Keo - Direct link

Hi @TheNorfolkian Ubi-TheBerry was referring to materials, apologies for the confusion.

I'm also sorry to hear that you keep receiving the pop-up notification. Can you please confirm how often you receive this notification and can you also provide an example of this occurring whilst in England.

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