Original Post — Direct link

Eivor is unable to get the orb, which emerges from the mechanism in the center of the room after solving the puzzle in the second chamber.

over 1 year ago - Ubi-Mark. - Direct link

Hello @Ivangcjr,

Thanks for reaching out and I'm sorry to hear that you are unable to proceed.

This issue has been already reported to the development team and it will be resolved with a future update. Once the resolution is deployed, we will let everyone know through the patch notes.

In the meantime, there is a temporary workaround that you can try which was suggested by another player and has worked for other players, which is to set the graphics settings to high and then try again. After you have done this you can set your graphics settings back to their previous state.

Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.

over 1 year ago - Ubi-Verse - Direct link

@Ivangcjr Hi there, and thanks for your feedback 😊

You are very welcome! I am glad to read that you were able to resolve the issue with the workaround provided 🙂

Thanks for letting us know!