The weekly challenges have been stuck since yesterday(atleast for me). The weekly community challenge is also stuck.
The weekly challenges have been stuck since yesterday(atleast for me). The weekly community challenge is also stuck.
Hello there!
I'm sorry to hear that your weekly challenges weren't tracking correctly. I'm glad to hear that tracker resumed on the 15 Aug, 2021. It's possible there was some degradation taking place in Ubisoft Connect, which prevented the challenges from tracking correctly.
If you notice your challenges aren't tracking, we'd recommend checking our official Ubisoft General forums for any notice of degradation or outage first. We would also recommend trying some basic connectivity troubleshooting steps for your platform, as this will help to ensure that you have an optimal connection to the Ubisoft Connect servers.
If you continue to notice that your challenges aren't tracking correctly, please don't hesitate to update us within the forums. Please include the names of the challenges that aren't tracking, as well as the time and date you noticed that they weren't tracking as intended. This information will be helpful for further investigation.
Thanks!