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I bought the Premium Starter Pack on 05/02/2023, but I still haven't received my Helix Credits. I have however received the weapons and cosmetics.
I already tried sending in a ticket but there has been no response.
I bought the Premium Starter Pack on 05/02/2023, but I still haven't received my Helix Credits. I have however received the weapons and cosmetics.
I already tried sending in a ticket but there has been no response.
Hey there @Darkness-DK
We are receiving an increased amount of contacts at the moment, so it might take more time to receive a reply. Apologies for the delay.
If you have already created a support ticket, one of the support agents will get back to you as soon as possible.
Depending on the issue, the time needed to investigate the report may vary.
In the meantime, should you need more information, feel free to get in touch again.