Original Post — Direct link

I do not know English, How can I use the test video to send to you for reference?

14 days ago - Ubi-Oxavo - Direct link

Hello @chanyukshing and welcome to Discussions!

We understand you would like to provide us with a video but you don't speak English. You can still provide us with the videolink of the issue if you are OK with receiving responses in English on here?
Alternatively, we have other language forums that you can locate at the bottom right of the page, just click on "English" to see a drop down menu to be taken to the other language forums we have support available on.

Please let us know if you have any additional questions.

9 days ago - Ubi-Oxavo - Direct link

Hello @ChanYukShing, I would like to thank you for the quick reply and for the video you provided.

I can confirm this issue is under investigation now by our development team. Thank you for your understanding while the team continue to look into this! 

Please let me know if I can help you with something else and don't hesitate to get in touch and ask for updates.

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