Original Post — Direct link

I'm very disappointed that DoR keeps crashing, usually after I've been a while clearing a raid area (I do that solo then call in the crew to open doors). I've done all the normal steps to troubleshoot, but it's still crashing. How disappointing after waiting for it. Maybe they need more Beta testing.

about 2 years ago - Ubi-TheBerry - Direct link

Hey there guys,

Thank you for reaching out to us, I'm sorry to see you're experiencing crashes when playing.

As there are many varying factors that can impact a title's performance, as a starting point, we kindly ask that players make sure they give all of the steps in our PC troubleshooting guide a try - these are a good first step with any performance or crashing issues as it rules out many causes.

Should you continue to experience crashing after those steps, then could you please open a case through our Support Site and attach your DxDiag and MSinfo system files.

With those, we can take a closer look at your system and hopefully identity other possible causes.

If you're unable to create a case via the Support Site, you're also welcome to reach out to us via our Facebook and Twitter DMs where we can also take a closer look.

Thank you and if you have any further questions, please let us know!