Original Post — Direct link

Mayday

Downloaded Assassin's Creed Valhalla complete edition to my Xbox series s at home. 

Wouldn't load correctly kept crashing when it tried to add the add-ons. 

so I cleared out my user profile and the reserved save data and it worked fine. 

Now I'm at my other apartment.

Downloaded it again on a different Xbox series s. Same account. 

Game keeps crashing. Clearing Reserve data will not help.

Hard reset does not help.

Deleting my Xbox account and reinstalling it on the second console doesn't work.

Logging off on the first console back home doesn't work

Attempting Uninstall/Reinstall

Only crashes when I use *my*Xbox account Guest account the game runs fine. Runs add ons without an issue

Please help.

about 1 year ago - Ubi-WheelyDuck - Direct link

Hey @DeaconRayne

Thnk you for kindly taking the time out to provide this update.

At what point does the issue return? This will greatly help us identify the cause.

Many thanks