about 3 years ago - Ubi-Borealis - Direct link

Hello there @inxcognito!

I'm sorry to hear that your game has reverted back to TU 1.3.0. Our teams are actively investigating what could have caused this issue to occur. To help with the investigation, can you please provide us with all of the following information:

  • Which platform do you play on (PC / PlayStation / Xbox)?
  • Have you been able to successfully update your game to TU 1.3.1? If so, were you able to play any of the game on TU 1.3.1.?
  • Did your game "re-update" after downloading TU 1.3.1 originally?
  • When was your latest save created?
  • Do all of your saves show as corrupted, or only some? If you're able to provide an image showing your corrupted saves, this will be helpful for further investigation.
  • Can you please send us an image that shows your game has TU 1.3.0 installed. You can check this in the bottom right-hand corner of the main game menu.


Can you also confirm if you were able to access your saves again if your game did update back to TU 1.3.1? Or do your saves still remain corrupted?

Thanks! 😊