Original Post — Direct link

Hi ubi
Cant log online to AC vallhala and far cry 6
Please help
Playstation 4

over 2 years ago - Ubi-Keo - Direct link

Hi @witcher472015 and welcome to the forum.

I'm sorry to hear that you are experiencing issues connecting to the servers.

Can you please go through the connectivity troubleshooting for Assassin's Creed Valhalla and Far Cry 6 then try again.

If the issue persists please let us know and also confirm what error message you receive when trying to connect online in both games.

over 2 years ago - Ubi-Oxavo - Direct link

Hello @witcher472015 and thanks again for getting in touch. We are happy to hear that issue with Assassin's creed Valhalla is sorted and you can play the game again.

Speaking about Snowshoe-328F5EOF error in Far Cry 6, this issue is under investigation now. Here you can find the thread related to this error.

Please let us know if you have any additional questions.

over 2 years ago - Ubi-Oxavo - Direct link

Dear @witcher472015 , please accept my apologies for not getting back to you sooner and I hope you are having a good start of the year.

Speaking about Snowshoe-328F5E0F error, this issue is still under investigation and we don't have any updates as of now.
We'll continue to update this megathread as more information from the development team becomes available with regard to a fix for the issue.

Thank you for your understanding while the team continue to look into this!