Original Post — Direct link

So, I can get into the front page of the store in game on my xbox series x.

I just..can't do anything. I can't click add-ons, exclusiive offers, characters, packs, weapons, companions, utilities, the top portion (currently says Large silver pack draugr pack, valkyriie pack). I don't have any redeem code so didn't try that, but can't even do owned because the

Online Serviice Error
A problem occurred while trying to communicate with a Ubisoft online service.
Please try again later.
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http://support.ubisoft.com if the issue persists.
[ox70000041]
A Ok


So....help?

I'm connected online. Internet is good, xbox live is good. I have the game disc in. I have everything installed internally because the thing said it should be.

almost 2 years ago - Ubi-Froggard - Direct link

Hey @caelan63

I'm sorry to hear you're unable to use the store properly. Can you try disconnecting the console from the internet whilst in-game. Give it 30 seconds and reconnect to the internet, whilst still in-game. Once the connection has re-established, try accessing it again.