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The payment is showing on my Paypal so you have my money but you haven't given me the product I paid for. This is fraud as far as I'm concerned.
The payment is showing on my Paypal so you have my money but you haven't given me the product I paid for. This is fraud as far as I'm concerned.
Welcome to Discussions @Lac3y1988 and please accept my apologies for not getting back to you sooner,
First of all I am really sorry to hear that the Expansion is not in your library yet. I can see that you have a support case with us and this is being handled by my colleagues from the customer Support Team.
I would like to inform you that sometimes it could take up to 24 hours for a game to be added on the account.
Please let us know if you have any other questions.