Original Post — Direct link
Just bought the game but its currently not appearing in my library. Would like to pre download it so I can play at launch. I was already charged for it as well.Can anyone help?
Opened a ticket but seem to be getting no response.. Ref#13125678
18 days ago - Ubi-Woofer - Direct link
Hey cruzg1,

I checked your account and can see that your order has now been delivered to your account, including the preorder bonus. If you sign out of Ubisoft Connect and back in, you should see the game in there ready for you (if you didn't already start to play!).

Enjoy the game, and feel free to reach out over on the new Assassin's Creed Valhalla Player Support forums if you need additional assistance in the future.

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Player Support
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