Original Post — Direct link

Okay, the game has no crashes prior to Dawn of raknarök, and now it crashes at least once a day, whats the problem.. I got under month old win 10 installed to my new computers and to moment once again only games that has problems are from Bugisoft, first i got problem with the save configuration with Odyssey and as soon i get that fixed this shaize happens, please tell me why problems always occurs with your games... And please tell that there are new patch comming soon

over 2 years ago - Ubi_Plush - Direct link

@tomius777 Greetings and thank you for the report.

In this situation, I recommend the steps in our PC troubleshooting guide. This comprehensive process can help to resolve the crashing issues you describe.

Let me know if you see any changes.

over 2 years ago - Ubi-Keo - Direct link

Hi @tomius777 apologies for the late response.

I am also sorry to hear that you have been experiencing crashes in Assassin's Creed Valhalla since purchasing the Dawn of Ragnarok expansion.

The basic PC troubleshooting is always provided first as this does help to resolve issues for some players. Also not all PC players are aware of the troubleshooting or need assistance with it.

Once those steps have been completed we can then investigate the issue further if the issue still persists and suggest more troubleshooting to try.

However, I can confirm that we have received reports from players experiencing crashes since the launch of Dawn of Ragnarok. We currently have three megathreads open for these issues. Please check the following megathreads to see if your issue is related to any of them:

Experiencing crashes / freezes whilst playing "Dawn of Ragnarok" expansion
Experiencing crashes / freezes when changing gear / runes in the "Dawn of Ragnarok" expansion
Experiencing crashes / freezes during cutscenes in the "Dawn of Ragnarok" expansion