Original Post — Direct link

Hi there,

I keep getting the message "failed to synchronize achievements" those two weeks and can not finish the challenge DLC City of lights even i traveled to Paris and finished the DLC.
Today 9/7/21 i keep getting the above message and could not even update the game.

Any help?

over 2 years ago - Ubi-Froggard - Direct link

Hey @vikay_

Can you just try completely exiting Ubisoft Connect and relaunching it, then see if you are able to update the game? Let us know if you are still having the issue.