Original Post — Direct link

Hello,

Since 2 days, I try to launch the game and it's impossible, I have over minimal config.

The launch pad appeared and closed automatically and after nothing

Could you help me ?

Regards
XavMad5

almost 2 years ago - Ubi-Froggard - Direct link

Hey @XavMad5

I'm sorry to hear you are having an issue with the game crashing. Please can you go through the steps in this article first of all, to rule out any of the most common causes.

If you still have issues after this, we would need to look into your system files (DX Diag and MSINFO) to get a better look at what could be the cause.

To send us the files, please reach out via support ticket / live chat or social media private message on the links below:

Live Chat (when available)

Twitter Direct Message

Facebook Private Message

If contacting on Twitter or Facebook messages, please provide your account username and email, so we can link the chat to a support case so you can attach the files.