Original Post — Direct link

@ubi-woofer Hi, sorry for messaging you on this thread but I feel like I am talking to a wall with the live chat staff and I am well aware that you look into these issues instead of just giving the customers troubleshooting guides.

I am having a couple of issues on xbox one s that are potentially game breaking, I am not the only one.

Firstly, a lot of my npc's in my settlement have stopped functioning completely, I can not interact with them at all. The npc's are the following -

Shipwright
Tattoist
Hunter
Fisher
Cartographer
Barracks

I have tried everything and nothing seems to work.


Second. I have been getting an error message saying that there was a problem connecting to the ubisoft servers and to try again later, it keeps happening.

I believe the two may be linked because all of the npc's effected use some form of online or clock cycle feature.


about 3 years ago - Ubi-Borealis - Direct link

Hello all!

I'd like to reach out to you all with an update. I'm happy to announce that the issue wherein settlement NPCs couldn't be interacted with is due to be fixed in TU 1.2.1. This update will deployed 27 April, 2021 at 1 PM CEST / 8 AM ET.

If you are still encountering issues when interacting with settlement NPCs following TU 1.2.1, please don't hesitate to update this thread so we can take a closer look. Please include a video that shows the following:
- You have TU 1.2.1. installed. You can view this information in the opening game menu in the bottom right-hand corner.
- The issue still occuring in-game.

Thanks! 😊

about 2 years ago - Ubi-Borealis - Direct link

Hello there,

As we have had no persistent reports of being unable to interact with settlement NPCs since the release of TU 1.2.1, we will now be locking this thread.

If you encounter any further trouble interacting with settlement NPCs, then please feel welcome to create a new thread and we’ll gladly take a closer look. When creating a new thread, please include any additional images/videos of the issue you’re encountering in-game, as this will be helpful for further investigation.

Thanks! 😊