Original Post — Direct link

Hi, I noticed the new quest on Valhalla for the crossover with Odyssey, so I jumped to check it out. Fast-traveled to Ravensthorpe, ran to meet the new person near Valka's hut, agreed to help, and off we were! Well... or so I thought...

The game freezes at the moment the scene closes up on the longboat reaching the shore, and nothing more happens. I tried pressing all the buttons on my controller and a few keys on the keyboard (more out of frustration than anything else, really, lol), but no luck on jump-starting the scene. ^^; I had to force close the game every time. I tried reloading 3 times, with the same result. It doesn't freeze my PC, fortunately, just the game.

Anyone else having the same issue, or am I cursed lol?

over 2 years ago - Ubi-Auron - Direct link

Hi everyone!

I'm sorry to hear that you're experiencing issues with game freezing after arriving on Isle of Skye!

@Moon-Hawk @BlackShark10121 @Drummino89 @dacruise Thanks for confirming you've managed to resolve the issue and for the steps provided!

@Sneksu @striderspride Have you managed to solve this problem as well? If not - could you please provide us with a link to a short video showcasing it, so that we can further investigate what might be causing it? Thanks!

If you have any further questions, or require further assistance, let us know!

about 2 years ago - Ubi-Mark. - Direct link

Hello @Doc_Holliday_

Sorry to hear that you are experiencing this issue.

Can I kindly ask you to provide us with your full PC specs against your in-game graphics settings? Secondly, can you please provide us with a short video of this occurring, so we can investigate it further for you?

Many thanks and if you have any additional questions, please let us know.

over 1 year ago - Ubi-Keo - Direct link

Hi @Sk0rp10n1k337 I'm sorry to hear that you are also experiencing issues with the game freezing upon arriving on the Isle of Skye.

Could you take a look at the PC troubleshooting article and run through all the steps listed then try again. The support article contains some of the most common fixes for crashes, freezing, FPS drops and more.

Please confirm if this resolves the issue. 

If it doesn't could you also confirm your PC specifications and what graphics settings you are using in-game.