Original Post — Direct link
Hi there,

I was wondering when I will receive my code for the XBox One as I have pre-purchased the Ultimate version. I imagine it will be tomorrow (the 10th Nov 2020).

So I suppose I cannot pre-load the game until that time. Is that correct???

Thank you,
19 days ago - Ubi-Woofer - Direct link
Hello Lord Savvart,

I would recommend contacting us privately if you have any concerns about the delivery of your copy of the game, as I am unable to discuss your orders here on these public forums. You can reach out using the methods below:

- Support Case
- Live Chat
- Facebook PM
- Twitter DM

You are welcome to post over on our new Assassin's Creed Valhalla forums if you need additional support as well; please mention your case reference number there so I can take a look into it with you!

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