Original Post — Direct link

I haven't been able to collect even one of the items so far. I'm on xbox 1. When I go to the store to collect the item it says that I can only collect once per week but of course I haven't been able to collect any. Please help, thanks.

about 2 years ago - Ubi-Gouda - Direct link

Hey there @wraithmyth, thanks for bringing this to our attention. I'm very sorry that you are not seeing any weekly items available to claim in the store. This issue has been reported to the teams and is currently under investigation.

I'll go ahead and forward your information over to the team to add to their report. In the meantime, I recommend doing this troubleshooting to see if it helps. You can also try these steps as well.