Original Post — Direct link

It seems that after title updates Photomode photos (the gold icons) disappear from my world map for good. New photos stay on the map but any old ones from before an update are gone. I know I can access them from the website but would really like the old ones to reappear on the map. Also, there are lots on the website that I would like to delete but it seems the only way to delete Photomode photos is in-game using the gold icon, but of course those no longer appear so it seems there is no way to delete them.

So: 1, any way to get my Photomode photos to reappear on the map, and 2, any way to delete them from the Photomode website?

almost 3 years ago - Ubi-Oxavo - Direct link

Hello @Ruxleyford514 and thanks for contacting Ubisoft Support.

I understand you would like to find out why the old Photomode photos disappeared from the map and how to delete Photomode photos in game.

Could you please specify when exactly you've noticed that gold icons vanished, which title update was it? Could you also provide us screenshots showing that gold icons do not appear on the map? Note that they can be a maximum of 2,000 pixels in length, 2,000 pixels in height, or 2MB in file size. Alternatively, they can be uploaded to any other website of your choice, and a link sent to us here on the forum thread.

I look forward to hearing back from you.