Original Post — Direct link

Re: [Readingum Abbey crashing my game](/topic/97485/readingum-abbey-crashing-my-game)
this still happens, over and over.. unable to finish the raid due to constant crashing of the game. Hasn’t Ubisoft fixed this? Game is updated to the newest version.

over 2 years ago - Ubi-Froggard - Direct link

Hey @pitok13pitok

As you can see from the other thread you mentioned, this wasn't a known issue and it started working for the original poster after they progressed in the game a bit further.

Please can you go through the steps in this article first of all, to rule out any of the most common causes.

If you still have issues after this, we would need to look into your system files (DX Diag and MSINFO) to get a better look at what could be the cause.

To send us the files, please reach out via support ticket / live chat or social media private message on the links below:

Live Chat (when available)

Twitter Direct Message

Facebook Private Message

If contacting on Twitter or Facebook messages, please provide your account username and email, so we can link the chat to a support case so you can attach the files.