Original Post — Direct link

Online Service Error
A problem occurred while trying to communicate with a Ubisoft online service. Please try again later. [0x20000005]

This problem occurs if I try to access the Ubisoft store through AC Valhalla and also happens when I try to do a contract from the Thousand Eyes. This error started occurring right after the Thousand Eyes joined my settlement and since than, the store and contracts haven't worked.

almost 2 years ago - Ubi-LadyBlue - Direct link

Hey @ArcziZmC2017!

I'm sorry that you're running into this Online Service Error but would like to advise it is against the Forum Rules to post on older posts as they could be outdated.

That being said, for this error, I'd advise running through these troubleshooting steps and forwarding these ports, then creating a new thread if you're still having trouble with it.