6 months ago - Ubi-Mark. - Direct link

Hello @kileased,

Sorry to hear that your game keeps crashing.

Can you please perform all of the troubleshooting steps listed in this article? It will help you to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

5 months ago - Ubi-Orion - Direct link

Hey there.

Sorry to hear about this. Are you experiencing any error messages at all or is it just loading infinitely?

5 months ago - Ubi-Mark. - Direct link

Hello @thermite46,

Thank you for the update.

Can you please perform all of the troubleshooting steps listed in this article? Additionally, can you please reinstall your game? This will help you to eliminate any potentially corrupted files that can lead to this issue.

Many thanks and if you have any other questions, please let us know.

5 months ago - Ubi-Mark. - Direct link

Hello @thermite46,

Thank you for the update. Can you please confirm if you're able to start a new game, or are you also stuck in loading, by any chance?