Original Post — Direct link

Good afternoon. I downloaded Ac valhalla from Ps+ bought the dlcs and played for nearly 170 hours . All of a sudden game no longer was accessible due to ubisoft removed it from ps servers on DEC 20 . I went out and bought the physical copy of the game however once downloaded it states all saved data are now corrupt and will need to start a new game. i have logged on to ubisoft and my data record of the game is their so my question to ubisoft how can i retrieve my data so i may continue to play or have i wasted my money. The game is also up to date and i have downloaded the data from online storage to system I look forward to your response.

over 1 year ago - Ubi-Auron - Direct link

Hey @Dark-Lordmm and welcome to our forums!

I'm sorry to hear that your saves are now corrupt. This might happen if the purchased version of the game is not compatible with the previously played version. Have you made sure to purchase the same version of the game, as you previously had in your subscription? It's also important that the game is in the same region.