devtrackers.gg
Hello there!
I'd like to provide you all with an update regarding the ongoing degradation for Ubisoft Connect. We have received confirmation that this degradation should now be resolved for Assassin's Creed Valhalla. The dedicated teams are still looking into this issue for other Ubisoft titles, but we have been notified that there should have been improvements for all games.
Please note that there may still be a short delay in challenges and stats updating. We'd advise waiting 24 hours after meeting the challenge or stat requirements to give the servers time to update your data accordingly. I understand that this delay may impact on your gaming experience, and apologise for any inconvenience caused.
As this issue has been resolved for Assassin's Creed Valhalla, we will now be locking this thread. If you'd like to keep up to date with any future updates from this incident, we'd recommend following our official forum post or keeping an eye out on our official platforms.
If you encounter any further trouble with challenges and stats not updating in Assassin's Creed Valhalla, please can you share your report in our dedicated Megathread? This Megathread helps us to track any emerging issues, such as this one, and ensure that the relevant teams are notified.
If you are experiencing trouble with challenges and stats in other Ubisoft titles, then we invite you to report these in the dedicated Player Support forums for these games. If your game does not have a dedicated forum, then please share your reports in our Ubisoft General Player Support forum.
@Treamnate - I'd like to assure you that we are still providing Player Support for "The Division" and "The Division 2." Thank you for bringing the issue with the missing Player Support forum to our attention. I've notified the relevant teams about this and you should be able to access the Player Support forums again. I apologise for any confusion or inconvenience caused by this.
Thanks! 