Original Post — Direct link

When plugging in the PS5 controller on my acer nitro 5 laptop.
I get to play the game with the PS5 controller.

However, when using Xbox Gamebar to record the video. Whenever i press a button, it makes buzzing noises instead of hearing the audio from the game. (When you look back at the footage)
Also, when i press Alt + Tab to exit the game and do something else and return back to the game. I can still hear the audio of the game when playing with the controller. But when i switch back to PC keyboard controls and mouse. The Audio of the game dissapeared.

When switching back to play with the PS5 Controller, the audio comes back.
When switching back to keyboard, Audio dissapears. Etc. etc.

Kind regards,
Boris Vasic
(Also known as username Borisskyman)

over 2 years ago - Ubi-Milky - Direct link

Hello borisskyman thanks for reporting the issues you have encountered whilst playing on laptop with a DualSense controller.

This controller is supported by the game on PC/laptop, but we ask players to use the controller with a USB wire to avoid any issues, you can read more about this in our supported peripherals guide >
https://www.ubisoft.com/en-gb/help/assassins-creed-valhalla/gameplay/article/supported-peripherals-for-assassins-creed-valhalla/000080338

Thank you for reporting the issues you experienced with the Xbox Gamebar app, I have not experienced this myself whilst using the Xbox gamebar, but have yet to test this with a PS5 controller. It may also be worth your time to reach out to Microsoft on the gamebar app, to see if this is a known issue with haptic feedback DualSense controllers.

Can I ask if you noticed this when using a bluetooth connection, wired connection, or both types of connection when using the DualSense, when this audio issue occurs?