Hello pifoux61 thank you for getting in touch with us and letting us know of your crashes.
I have a few steps I would like you to check, that may help resolve these crashes >
- Run the game as an administrator via the game's .exe file, right-click on the file, select Properties, select the Security tab, check to make sure the current PC user has Administrator privilege's for this file, as not running as Admin can sometimes cause several problems and can stop the game from being able to save > https://www.ubisoft.com/help?article=000060505
- Roll back your GPU's driver to a previous update version, to see if the issue was caused by a newer driver update for your GPU. Please try uninstalling your current driver, then reinstalling a previous driver that may have been released up to 6 months ago to test this is not caused by a recent driver.
- Disable all background software in Task Manager and try a clean boot/restart of your PC, in case any software is interfering with the game -
https://support.ubisoft.com/en-GB/Article/000063761
- Make sure the game is whitelisted as not a threat in your anti-virus software, in case it prevents the game from launching or connecting online
- Make a backup of the games config/settings file, then delete this file in case a recent change to the settings may be causing the game to crash (Changing the recommended graphics/video/monitor settings in the game, can sometimes prevent the game from launching)
- Do a System File Check (SFC) for any corrupted system files and a CHKDSK for any corrupted hard drives -
https://support.microsoft.com/en-us/windows/using-system-file-checker-in-windows-10-365e0031-36b1-6031-f804-8fd86e0ef4ca
This support article should explain how to perform some of the above solutions -
https://www.ubisoft.com/help?article=000061047
If these steps fail to resolve the crashes for you, we will need to gather your msinfo and dxfiag system files via our Support website >
https://www.ubisoft.com/en-gb/help/contact
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