Original Post — Direct link
Dear Support staff,

I've bought Valhalla at launch and I've managed to get it to run 1 single time at the start of launch. After that it didn't run anymore:
* I get unlimited loading screens without the game starting
* The game shows a crash report.

I have done several things:
* Update windows 10
* Update graphics driver
* Update valhalla
* Reinstall valhalla
* Reinstall windows 10
* Update everything again
* etc etc.

This took me 6 hours at the minimum until now.

Please help to get it run or I want my money back.

Steven
11 days ago - Ubi-Borealis - Direct link
Hello there crackers0!

I apologise for the delayed response. In future, please ensure that you post in the correct forums for your query. You are currently in the Assassin's Creed Legacy Player Support forum. I've now moved your thread to our Assassin's Creed: Valhalla Player Support forum.

Please note that these forums are now archived, and that you should visit our official Assassin's Creed: Valhalla Discussions forum for further news and support.

I recommend checking out our megathread post on our Discussions forum.

If you need further support, please feel free to open a support ticket or to reach out to us on our new dedicated forums! Thanks!





Links in this thread

Assassin's Creed Valhalla
BUILD YOUR OWN VIKING LEGEND Become Eivor, a mighty Viking raider and lead your clan from the harsh shores of Norway to a new home amid the lush farmlands of ninth-century England. Explore a beautiful, mysterious open world where you'll face brutal enemies, raid fortresses, build your clan's new settlement, and forge alliances to win glory and earn a place in Valhalla.


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[UPDATED 21/12] Reported Issue Megathreads | Check here for your issue!
Hello everyone,We at Ubisoft Support have started to create megathreads for regularly-reported issues, common queries, and subjects of interest or concern. If a thread already exists for your issue and is listed below, please post there rather than starti...


Assassin's Creed Valhalla
BUILD YOUR OWN VIKING LEGEND Become Eivor, a mighty Viking raider and lead your clan from the harsh shores of Norway to a new home amid the lush farmlands of ninth-century England. Explore a beautiful, mysterious open world where you'll face brutal enemies, raid fortresses, build your clan's new settlement, and forge alliances to win glory and earn a place in Valhalla.


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