Original Post — Direct link

Thanks for the free gift...

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If only I could get it instead of an Online Service Error. "You already have the maximum amount possible for this item. [0x70000d03]"

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I don't know which items. Maybe the tattoos and the decorations that I already bought with the Yule coins during the Festival.

Also the Mōdraniht set that I bought during the festival disappeared. So not only I can't get the Altair outfit but I lost items in the process.

over 3 years ago - Ubi-Borealis - Direct link

Hello there @TookieJones! Welcome to the forums 🙂

I'm sorry to hear that your Yule armor set is disappearing from your inventory. I'd like to collect some more information from you to help us to investigate this further.

You mention that you've loaded multiple saves. Does this mean you're able to find the armor at in older saves after it has disappeared? Or has it been removed entirely from all saves following TU 1.2.0?

Could you let us know what actions you took prior to the armour disappearing? Did this happen immediately after loading into the game after TU 1.2.0 was released, or did you carry out any actions prior to this (such as transmog-ing armor or fast-travelling)?

Thanks! 😊

almost 3 years ago - Ubi-Borealis - Direct link

Hello there,

As we have had no reports of this issue with this error persisting in-game following the release of TU 1.2.1, we will now be locking this thread.

If you encounter any further trouble with claiming rewards in-game, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊