[2021] Deleted game data

Hello there @Bill_Edsall! Welcome to the forums

I'm sorry to hear that you've lost your save data. Can you please provide us with some more information?

You mention that this happened after you got a Ubisoft account. To my knowledge, you shouldn't be able to play Assassin's Creed: Valhalla without having a Ubisoft account linked, as the account link is required for cross-platform play and for the cloud save function. Did you use a different Ubisoft account previously?

Would you also be able to provide us with the following information? This will help us as we investigate further:

• What platform are you playing on? Have you played the game on any other platforms?
• How many hours of progress have you lost?
• How many save slots are missing?
• How much storage space is available on the console?
• Did you experience a crash beforehand?
• Have any error messages appeared? What was the message?
• Have you lost progress before?
• What was the last action/quest performed in-game?
• Are you relying on auto save or using manual save feature?
• Are you using the Quick Resume / Switcher feature if on console?
• When did this begin (and what version of the game did it occur on)?
• When was the last time you were able to load your save?

Thanks!