Original Post — Direct link

The game kept saying crash on launch, so I uninstalled and now it loads but all my saves are corrupt. Any Help??

almost 3 years ago - Ubi-Oxavo - Direct link

Hello @yousaltyd0g and thanks for reaching out to us.

I am sorry to read that all of your saves appear with the error "Data Corrupt!"

Can you try changing from performance graphics mode to quality (or vice versa) and see if it solves the issue?

Should the issue still persist,  I would kindly ask you to record a short video of the issue and also show us the version of the game. Please upload it on any hosting of your choice and send us a link so we can investigate this further. Please also make sure that your latest saves are uploaded to the cloud.

Please also answer the following questions:
- Do you use Quick Resume/Switcher? Do you leave the game minimized at all, and if so, how long?
- If you close the app and re-launch it, are you able to save again? Please specify for Quick, Auto, and Manual saves
- Do you own either expansions? If so does this issue only occur while playing the expansion content or do you also experience it on other maps in the game?
- How many total saves slots do you have? How many have the Corrupt error?

I look forward to hearing back from you.

@bielik01 Thank you for trying to help our player, truly appreciate this!