[2020] Helix Credits not on account

Sorry to hear you are having difficulty locating your Helix credits. if possible could you confirm whether you are referring to Assassin's Creed Odyssey or Valhalla and we get this looked into further.

Hello ALIKAT12,

Sorry to hear about your experience. Have you restarted your game by any chance? If this problem persists, feel free to create a ticket on our support page.

You can also contact us via social media: Facebook or Twitter.

Additionally, we'd be happy to discuss things further with you over on our new forums. These forums for the game have been discontinued, so we won't be assisting players further here in the future. Thank you!